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This file too long and wordy? While not a substitute, our Nutshell Policies page will get you up to speed on the quick and dirty of FurBuy's rules in a hurry!
FurBuy and FurBuy Logo are Trademarks of Pan-Dimensional Marketplace, LLC
Last Update: November 16, 2015
Standard Release Policy
Pan-Dimensional Marketplace, LLC and its administrators cannot be held liable for abuse of the system by any user or breach of contract between a buyer and seller. Abuse of system includes, but is not limited to, posting of illegal or copyrighted materials, posting of libellous or slanderous materials, and posting of other content which may lead to civil or criminal action. The user assumes all responsibility for the posting of such materials, and indemnifies Pan-Dimensional Marketplace LLC (hereby termed "Host") from any legal action which results from the posting of same materials. Breach of contract between a buyer and seller occurs whenever one party fails to complete a transaction according to the contract invoked by listing and bidding of auctions in the system. While Host's administrators may decide to provide mediation in such situations, administrators shall not be obligated to do so.
The Host cannot be held liable or responsible for the loss/corruption
of system data or system downtime. In such circumstances, the administrators will be
obligated to assist a user in restoring data
It is the understanding of the Host that auctions are not legal in all areas, and that the legal age for contract may vary by State, Territory or Nation. Since the Host cannot verify all laws and policies concerning users' residence and legal obligations of contract, it is the individual user's responsibility to make themselves familiar with their local or governmental laws before entering a contractual sale or purchase on the Host's system. The Host cannot be held liable for the violation of law(s) where users enter contracts against the laws of their residence. This includes, but is not limited to, use of the Host's system by minors. Intentionally providing wrongful information to the Host is considered fraud, and will be reported to appropriate law enforcement agency(s) and/or the user's legal parents or guardians if such can be contacted; additionally fraud may result in legal prosecution by the Host in severe circumstances.
All users permit data entered into the system by themselves and others to be used for testing purposes and archived for posterity. Occasionally the system data is exported to a test environment in order to validate new software or verify the stability and integrity of the data. System data is also backed up to removable storage media on a regular, scheduled basis in order to preserve the data and provide a restore point should the live data be destroyed or corrupted. System data includes, but is not limited to, user-specific and account information, auction listings, bids placed, image files and HTML code.
This section was written with the intent of informing users of the Host's system of policies and recommended procedures for the dissemination of user information. This section is of particular interest to all users and applies to the listing and use of personal information on Host's systems.
Responsibility of Host to protect user information:
Under no circumstances will users' private account information be granted to any users or administrators of the Host's system. This information includes users' addresses, phone numbers, passwords, payments and any other information that may be considered to be of a personal and private nature. Administrators have access to this data only by necessity; any administrator who is found to be abusing private user information will be punished in full accordance with the law and removed from the system immediately upon proof of such. The only circumstances which supercede this policy are court orders or other government siezures of Host's systems, be they authorized or unauthorized by local, State, or Federal law.
Users have access to other users' primary e-mail address only in two situations. If a user has elected NOT to make their primary e-mail address private upon account creation or in setting their preferences, their e-mail address will openly appear to any user of the site wherever they are selling or bidding upon an auction. Otherwise, if the user has elected to make their primary e-mail address private, only other registered users of the system may view the address by logging in with their username and password. The Host cannot be held liable for e-mail addresses obtained by malicious users of the system or by users who have not elected to make their address private.
At this time, users may turn the privacy status of their primary e-mail address on and off using the My Account - Prefs page under Notification Preferences. Secondary e-mail addresses will always be visible only to other users who are logged-in.
Responsibility of Users to protect user information:
Siphoning of user e-mail addresses on Host's systems is strictly prohibited and may result in removal from the system up to blacklisting from our servers. There is no feasable reason to extract e-mail addresses of other users through the web interface or other means, any attempt to do so will lead to applicable punishment and possible pursuit of legal action where necessary.
It is the stance of the Host that artwork is defended by the United States Constitution, however, the Host also feels that gratuitous or explicit material of an offensive nature should be protected from public display or availability. Some content is illegal to transport across state lines or may be outlawed in state or local regions. Users should be individually aware of the laws in their place of residence before entering a contractual situation to sell or purchase items which may be considered illegal to own or transport. The Host cannot be held legally responsible for the seizure of such materials or any civil or criminal action that may result from the possession or transport of such materials.
Multi-User / Multi-Artist / Collaboration Auctions
Due to repeated issues with accountability and confusion amongst bidders, and also due to the complex nature of such auctions, we have decided to prohibit the creation of "Multi-Artist" style auctions which sell commissions or goods by multiple people under one account. If multiple sellers wish to contribute to a larger project, they are each individually required to create their own auctions for those purposes and be involved in the normal bidding and feedback system on a per-item or per-package basis. The only exception to this policy is when multiple artists or creators collaborate on a single final deliverable work to the winning bidder. This policy is subject to the interpretation of the admin team and they reserve the right to take any action deemed necessary in order to prevent such auctions from being posted or remove said auctions, but typically the admin team will be compelled to work with users in order to help facilitate this policy as smoothly as possible.
Acceptable Use of Image Hosting
Host offers free image hosting for users of this site for use in Host listings only, and as such, displaying Host-hosted images on other websites is not permitted. The exception to this policy is thumbnail images, which may be displayed in conjunction with the Auction Injection feature to promote Host listings on remote sites. Any image which is found to be in direct violation of this policy may result in a warning and be removed at the administrators' discretion. Repeated violations of this policy may lead to account suspension or removal.
Copyright and Trademark
All users indemnify the Host of any charges, civil or criminal, for their misuse of copyrighted or trademarked property on the system. It is also the users' responsibility to know if materials may violate these laws, and use them according to the legal guidelines established by the US Patent and Trademark Office at www.uspto.gov. Users who are found to be in violation of such laws will be personally liable for all damages and court fees incurred from prosecution resulting in said violation, be they charged upon the Host or the user in question. On the request of a registered Copyright or Trademark holder, or the request of a Court Order, auctions may be removed from the system without warning if there is a possible infringement. Administrators also reserve the right to proactively strike auctions which may be in violation of US Copyright and Trademark laws.
Host will not tolerate works that appear, or are otherwise proven, to be plagiarised. Items posted that fall under this category will be dealt with as any other possible copyright concern. Host's administrators must be made aware of a possible situation that falls under this policy before it can be dealt with. Bidders will be notified of the issue and asked to send in e-mail asking to have their bids stricken in accordance with the Bidding Policies concerning administrator removal of bids. Once all bids have been removed, the auction will be stricken from the system. The offensive seller will then be given a warning, and possibly suspended up to removal of their account for violations of this policy. Second offenses of violation of this policy will result in removal of the offender's account from the system.
Users are asked not to engage in posting commercial ad banners as part of their items or auctions on the site, nor in comments or forum posts. An ad banner for these purposes is defined as an image or graphic inside of a link tag which clicking on will redirect a browser to another site. This policy has been added because other users of Host's system are paying a monthly fee to have their ad banners on the system, and posting banners outside of that system is a slight to Host and paying users. Administrators reserve the right to identify and proactively remove ad banners in site content at their discretion and without warning or notice. Repeated offenses by a user may result in written warnings or account suspension. An acceptable alternative is to have a banner at the top of an auction or item description that is 300 pixels wide or less which is not inside a link tag (i.e. not clickable) with a text link immediately below it containing the URL to the remote site such as to make it clear where clicking the link will take the user.
Shill Bidding and Bid Shielding
As defined by the US Federal Trade Commission on their website: "shill bidding" [is] when fraudulent sellers or their partners, known as "shills", bid on sellers' items to drive up the price, and "bid shielding" [is] when fraudulent buyers submit very high bids to discourage other bidders from competing for the same item, then retract their bids so that people they know can get the item at a lower price.
It should be noted also that eBay, another prominent auction site, has a custom definition for shill bidding, as do many other online auction systems. For the purposes of this system, we adhere to the FTC's definition as stated above. Host does not tolerate shill bidding but it must be very evident through means of logs or public testimony that shill bidding has occurred by definition, and the motives and evidence of fraudulent activity must be clear for Host's staff to take action regarding these actions. By definition, bid shielding is not possible on Host's site due to the fact that bidders cannot retract bids after they have been placed and pleading bids will not lower the bid price level for an auction.
In the event of suspected fraudulent bidding activity or valid accusation of such, the user in question may have their account temporarily suspended while the investigation is performed. Should a user, upon thorough investigation, be found to have been involved in a shill bidding incident their account will be permanently disabled and any future attempts of the user to establish an account on the system will be denied. Furthermore, this activity may be reported to appropriate law enforcement agencies for possible litigation.
Any account created using invalid information (legal name, address, phone number, etc.) is considered a "false account". False accounts are strictly prohibited and are subject to immediate suspension. Suspended false accounts may only be restored once valid contact information is provided and verified by an administrator.
If bids on an auction are placed by a false account, the bids are considered fraudulent and are subject to removal by an administrator without notice. When fraudulent bids are removed from an auction, the bidding history will be corrected in the auction system, and the max bid will be reverted to the last legitimate bid placed against another legitimate bid. Any legitimate bid placed against another legitimate bid, whether or not fraudulent bidding has affected the amount, is considered legal and binding under the standard bidding terms. Any fraudulent bids below the max bid will be left in the bidding history to illustrate the progression of bids, but are still considered fraudulent. If a false account is restored, their prior bids will not be restored, and will have to be re-placed manually by the bidder.
Off Bid-Sheet Sales
Users are not permitted to request "off bid-sheet" sales of auction items under any circumstances. Asking a seller to sell an item privately without placing a bid is in direct violation of our policies and the spirit of our auctions. Similarly, sellers are not permitted to offer auctioned items directly to users without having them place valid bids. This includes offers of trades, exchanges, custom work or other non-monetary compensation - all bidding and sales on Host system are meant to be carried out using monetary values only. Users are asked to report "off bid-sheet" sales requests immediately to the Host. An exception to this policy is after an auction is closed without bids, a user may make an offer to the seller for the item and negotiate the sale privately - please note that this will not allow feedback to be left and does not constitute a legally binding contract that Host's staff will facilitate mediation for. Depending on the severity or repeating of the offense users may receive a warning, temporary suspension up to being banned for their poor conduct.
This section was written with the intent of informing sellers who use Host's system of policies and recommended procedures for the auction listing process. This section is of particular interest to sellers and applies to the listing and sale of items on the Host's system.
Use of Hot Item and Art Show Images
We ask that all users who make use of these extended features in their
auctions please keep the images to the appropriate sizes for the type of image
add-on used. It is fairly quick and easy to crop down and/or resize an image to
fit the requested dimensions. These thumbnail images should be small and load fast,
anything over 20k is completely unacceptable for the purposes of these items. This
policy is established in order to improve the speed and professional look and feel
of Host's system. If you require any assistance in creating thumbnails from
larger images, please feel free to contact Host's administration for details.
Here are the appropriate image sizes for each image feature offered on Host's
Violations of this policy will typically result in warnings in combination with having the faulty image replaced by a "Hot Item!" or "Art Show Item" image until the seller updates the auction to use a more appropriate image.
Hot Item Content
Any images found in violation of this policy will be replaced temporarily by a URL to a default "Adult Image" thumbnail on the Host system until such time as the seller updates the URL to a more appropriate image. If a seller is found to repeatedly post auctions violating this policy, or repeatedly posts images in bad taste, by discretion of admins, they will receive a warning in e-mail and may eventually be suspended for abuse of this policy. Users are encouraged to report violations of this policy if they should find any mature material in the Hot Items thumbnails on the Home page.
Please note that these issues may sometimes need to be brought to the attention of administrators. Sending an e-mail with an explanation of a violation of this policy will be helpful in dealing with such issues.
Comments and Forums Policy
This section was written with the intent of informing users who use Host's system of policies and recommended procedures for the comments and forums system. This section is of particular interest to any user who makes use of the comments or forums features on the Host's system.
We ask that users think carefully about their message before making a post to the Message Boards or Comments. Please use a fair amount of decorum whenever possible in your messages, if you think it might not be a good thing to say then it would be best to follow your instinct and not write it. We encourage users to deal with personal issues via e-mail only and not to bring any personal facts which may be damaging or untrue to light on our messaging system. Heated arguments or out of control emotional rampages will not be tolerated on the message boards. The rough usage of the Message Board system is for Host's business and that of the related community in general. Please keep all posts related to one of these two general guidelines. We also ask that you make every attempt to post messages in the appropriate forum, and make note that replies whose subjects or points change can be cross-posted to a new forum without interrupting the message thread.
Comment and forum systems are provided to the users of Host's site in order to facilitate communication regarding auctions and services on the site. We ask that you please do not direct users to contact you privately or through another system in regards to auctions or sales on Host's site until an auction is closed or sale order is completed. Your conversations should be kept honest and public, as your questions and answers could also help answer questions for other users on the site.
While adult conversation and discussions are certainly permitted in our message boards, we require all such messages to include the word "adult" in the subject of the message. This will help prevent users who do not wish to view such material from accidentally loading information or conversations that may disturb them.
Message Board Remedies
Administrators reserve all rights to effect the message boards and their contents, with or without notifying users of any changes made. This includes removing offensive messages from the boards, modifying the subject lines, changing the forum a message belongs to, and banning users from making further posts to the message boards. Administrators may determine the need for such changes at their own discretion. Under no circumstances should an administrator alter the text contained in a message, however. These policies apply to all message boards hosted by Host's system.
Account Responsibility Policy
It is the responsibility of users of Host's systems to maintain their account information and update it any time a change in their information occurs. Administrators of Host's systems may use this contact information to contact or verify a user's identity and the correctness of the data at any time, without warning, though administrators will be obligated to give fair warning and only attempt making contact at reasonable times where possible. Administrators reserve the right to temporarily suspend any account which appears to have invalid or inaccurate information, until such time as the owner of the account can be contacted and identified and the information either verified or updated to be in order and accurate.
Creating accounts for the sole purpose of obtaining information about other users is considered to be abuse and is not permissible. Creating new accounts or using alternate accounts in order to circumvent the suspension of previously existing accounts, or to escape negative feedback, or to circumvent blacklists, bans or blocks by other users, is also considered to be abuse and is not permissible. Violations of these policies will likely result in a temporary suspension of account privileges; repeated violations will result in banishment and blacklisting from the Host's systems at a higher level on a permanent basis.
If you have lost your access to an account you rightfully possess, Host's administrators shall be obliged to assist you in verifying and updating your account information such that you may access your existing account without creating a new one. Do NOT create a new account because you can no longer access your existing account - please contact the administration team via a method provided in the Contact Us page explaining your situation.
Closing Accounts: Users may contact Host to have their account closed at any time by sending a request to close the account from the registered e-mail address of the account. Closure of the account does not include a removal of account contents and information from Host's systems, that data will remain along with all account details in perpetuity for Host's records and due to regulations on Host's activity. Users may also have accounts closed in this fashion re-opened at a later date with notice sent via e-mail. Please note that having your account closed does not permit you to create new accounts on Host's system - you are still restricted to one account and if you'd like access back to the system you must re-open your previously closed account.
In communicating with Host and Host's administrators, we ask that you use a civil tone and clear language. Insults, emotional outbursts and attacks on Host's systems or administrators via e-mail or any other method of communications will not be tolerated and is likely to be removed from Host's systems without notice. Legal threats will not be entertained in the least; at the point where a communication begins discussing prosecution or impending legal action, Host will no longer respond directly to communications but either through an attorney or through the offensive parties'. Furthermore if Host intends to pursue legal action, there will be no threats from Host or its administrators, offensive parties will receive communications directly from Host's legal counsel.
Host and its administrators shall never become involved in unsolicited e-mail communications, be they of commerical or non-commercial nature. Host and administrators may be clearly identified as originating from the domains pandimmar.com or furbuy.com or any DNS mapped IP addresses of those domains. If you believe you have received unsolicited e-mail from Host or Host's administrators, we ask that you Contact Us immediately and include as much detail as possible, and especially to include full e-mail headers from the message in question. At the request of any user, Host will remove the ability to send e-mail to any address which user can verify they control, which may involve permanently closing any user accounts associated with that address.
The Host and it's administrators may send e-mail in an automated fashion at times, and users may occasionally receive e-mail which they do not desire. Host cannot be held liable nor charged with unsolicited commercial e-mail violations as long as no notice to stop sending mail has been issued from the address in question and as long as a user possesses active accounts on the system using that address. Creation of new accounts or activation of existing accounts using an address that has previously requested ceasation of e-mail communications is considered to be an act of waiving all prior requests of ceasation.
Contributions and Payments Policy
Any and all payments made to PanDimMar LLC and it's holdings are considered user contributions. All contributions are non-refundable, meaning that in the normal course of granting services, user contributions shall not be refunded and should a user decide to cancel their service or should their service be revoked for policy violation they forfeit any contributions made - no refund shall be provided. All contributions are also non-transferable, meaning that except where explicitly allowed contributions made cannot be applied to services other than what they were originally intended for. Administrators may make exceptions on an individual basis after careful consideration of the circumstances, but shall never in any way be required or obliged to refund or transfer services by user request.
Please note that PanDimMar LLC offers subscription-based services and advertising options on its sites. All payments made for subscriptions or advertising are considered user contributions to the ongoing maintenance, upkeep and expansion of Host's equipment, software and services. In the event that user contributions exceed monthly costs of operation, those contributions will be rolled over to future months in accordance with PanDimMar LLC's articles of incorporation.
The administrators reserve the right to update these policies, including all extended policies listed above, at will and without notice. The Host is obligated but not required to inform users of changes in this policy when such changes occur. Wherever possible, new policies will not be applied ex post facto to existing circumstances on Host's system, but may be applied without notice when necessary.